The last leg of my journey home was the flight from Singapore to Bangalore with Indian Airlines (IA). I had travelled with a friend who had regaled me with scary stories about his flight on IA to Bangkok and back, Indians who got drunk (common feature on all airlines I think), who fought with air-hostesses, who took 20 free apples as he had 'paid' for them. So I got on wondering what this was going to be like.
The real story as it turned out weren't the people but was the airline. Some of the flaws were just flabbergasting. For example, my seat wouldn't stay upright, everyone knows 'keep your seat upright, we are landing/taking off', mine wouldnt. If I leaned on it even a bit, it would sway backward like an old tree, I dont know if there is some safety issue regarding keep your seat upright, but I hated it.
What food would you like sir, Veg or Non-veg?
Non-veg please
Sorry sir we have only veg
Huh?
The reading lights wouldn't work, the guy sitting next to me asked the air-hostess and then they came on. Come on, its not like you're saving on an electricity bill at 36000 feet. And to top it all off, we were half an hour late without any assistance from the weather or other external factors. Its things like this and other small stuff that really put me off. My wife travels IA within India and claims they are pretty good; maybe, maybe not.
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